Privacy Policy

The Forest Camp Resort Website Privacy Policy

Version 1.0 – Effective July 1, 2025

1. Introduction

This Privacy Policy describes how personal data is collected, used, and protected when you visit www.forestcampresort.com (the “Site”), owned and operated by Vicamo Corporation.

We are committed to protecting your privacy in compliance with applicable laws including the Philippine Data Privacy Act of 2012 and EU General Data Protection Regulation (GDPR).

2. Data Controller

Forest Camp Resort
Taft Street, Valencia,
Negros Oriental, Philippines 6200
Tel: +63 917-658-5112 / +63 035 522 7411 / +63 (035) 522-7304
Email: [email protected]

3. Types of Data Collected

We collect the following types of personal data either directly from users or automatically through third-party services:

  • Personal Information: First name, last name, phone number, company name, address, and email address.
  • Usage Data: IP address, browser type, referring URLs, pages visited, and interaction data.
  • Cookies and Tracking Data: Used for analytics, personalization, and social media integration.

Details are provided throughout this policy and within our Cookie Policy.

4. How We Collect Data

  • Directly: Through contact forms, email communication, and service inquiries.
  • Automatically: Through the use of cookies, analytics tools, and embedded third-party services (e.g., social media plugins, Google Analytics).

5. Purpose of Processing

We use the collected data for:

  • Providing and maintaining our services
  • Responding to inquiries and communication
  • Analyzing website performance and user behavior
  • Facilitating social media sharing and engagement
  • Sending marketing and promotional content (with user consent)

6. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent (e.g., signing up for newsletters)
  • Contractual necessity (e.g., fulfilling a service request)
  • Legal obligation (e.g., record-keeping and compliance)
  • Legitimate interests (e.g., improving user experience, marketing, and fraud prevention)

We will always clarify the specific legal basis where required.

7. Data Sharing and Third Parties

We may share personal data with:

  • Authorized employees and contractors
  • Third-party service providers (e.g., Google Analytics, email marketing tools, hosting services)
  • Social media platforms for user interaction (Facebook, Instagram, Twitter, YouTube, LinkedIn)

These third parties are obligated to maintain confidentiality and comply with applicable data protection laws.

8. Data Transfers

Your data may be transferred and stored outside your country of residence. In such cases, we ensure adequate safeguards are in place (e.g., Privacy Shield certification, Standard Contractual Clauses).

9. Data Retention

We retain personal data:

  • As long as necessary to fulfill the purposes it was collected for
  • For legal or regulatory compliance
  • Until a user withdraws consent or requests deletion

Once the retention period expires, your data will be securely deleted or anonymized.

10. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Withdraw consent at any time
  • Object to processing under certain conditions
  • Request deletion of your data (“right to be forgotten”)
  • Restrict processing in limited circumstances
  • Receive a copy of your data in portable format
  • File a complaint with a data protection authority

To exercise any of these rights, email us at [email protected].

11. How to Manage Cookies

Please refer to our Cookie Policy for detailed information on how to manage and disable cookies.

12. “Do Not Track” Requests

Our website does not currently support “Do Not Track” signals. For details about how third-party services handle such requests, refer to their respective privacy policies.

13. Security Measures

We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

14. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Users are advised to check this page regularly. If changes materially affect your rights, we will notify you and seek renewed consent if required.

15. Additional Information

For legal inquiries or further information regarding data collection and processing, please contact us at:

[email protected]

16. Definitions

  • Personal Data: Any information relating to an identified or identifiable person.
  • Usage Data: Information collected automatically from the website (e.g., IP address, browser type).
  • Data Controller: The entity that determines how and why personal data is processed.
  • Data Processor: A third party that processes personal data on behalf of the Data Controller.
  • Cookies: Small text files stored on the user’s device for various purposes.

Legal Basis:
This policy is based on Republic Act 10173 (Philippine Data Privacy Act of 2012) and Regulation (EU) 2016/679 (GDPR).

The Forest Camp Website  by S|M|E

 

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